Press    AskMe in the Press Press Releases Awards Executive Bios Media Contact Company Location AskMe in the Press A New Way to Keep Track of Talent AskMe has helped us identify experts inside our organization that we didn't know existed. Users can then find experts by typing in a keyword or phrase.     At P&G, It's "360-Degree Innovation" | BusinessWeek Chief Tech Officer Gilbert Cloyd on how the consumer-goods giant moves technology and ideas both internally and externally.     Using IT to Tap Experts' Know-how | Computerworld Using AskMe's system is part of the Department of Commerce's fulfillment of its mandate to help U.S. businesses compete abroad. About 1,200 people have used the system so far, saving about 750 hours of repetitive work. With the huge trade deficit that plagues the U.S., a knowledge management system that helps boost U.S. exports by making it easier to tap experts' know-how is a clear competitive advantage. Similar expertise lies hidden away inside most companies.     The Logic of Expertise Location AskMe emphasizes the importance of business unit involvement in adopting expertise location that makes such a deployment differ from a straight technology deployment     The Inside Scoop | Portals Magazine At the core of the DOC Insider is Web-based expertise locator software from AskMe Corp. AskMe was chosen because of its ability to provide a central knowledge base and to mine email. These factors are key given that the Commerical Service has approximately 1,700 people in 100 US cities and 83 countries, all of whom need to collaborate.     Counter Culture | Portals Magazine For Honeywell International, the company portal has become a tool for changing a tight-lipped corporate culture to one that is open and sharing. The answer was to build a knowledge network that focused on encouraging employees to grow their personal networks, not just make information available. That meant changing the Honeywell culture so that institutional sharing would no longer be feared but rather embraced by the company's massive multinational workforce.     Knowledge Management Helps Intec be Smarter by the Hour | Computerworld The pilot, called AskIntec, began in May 2002. Three months later, it had exceeded all the performance and user metrics, and ROI calculations projected an annual return of 133%. After nearly a year, the system is paying off almost exactly as projected. The company estimates payback of 50% more next year as non-engineering employees are added and the system becomes embedded in the culture.     Below the Surface | CIO Magazine "We wanted to be able to share lessons while a project is ongoing," says CIO Fran Steele. "We wanted to figure out how to capture that knowledge while in process, and how to support how we learn things around here." After evaluating three products, Intec selected software from AskMe Corp. Employees all over the world now use the system to ferret out information already on hand, or to make connections with internal experts regarding a specific question.     Also featured in AskMe Corporation Honored as 'Corporate Newcomer of the Year' by SIIA | CRM Today Competing among a wide variety of companies that ranged from emerging start-ups to traditional industry powerhouses like Microsoft, IBM and Oracle, AskMe was named as the first place winner in its category based on the company's growth, financial stability, product excellence and market penetration in 2002.     Honeywell's Gary Bird Discusses Emerging Strategies and Technologies | CIO Radio According to Gary Bird, Corporate VP of Digitization at Honeywell International, "The key technologies that are important to us are messaging tools, an aggressive e-learning program and an aggressive knowledge networking program." Click here to listen to Gary Bird's full interview with CIO Radio on KM and Honeywell's focus on employee knowledge networks as a key technology driving success across Honeywell. For more information on Honeywell's deployment of AskMe Enterprise click here     Knowledge Managing | InfoWorld Knowledge management has never been so clearly a superior investment as it is now in this permafrost economy. Now that KM-enabling technologies are being worked into a variety of applications, companies have the tools available to successfully build a KM strategy and thereby squeeze more value out of the expertise they have already in place.     AskMe Unveils AskMe Enterprise 6.7 | CRM Today CIO of INTEC Engineering Fran Steele said, "During our extensive relationship with AskMe, we've been impressed with both the sophistication of AskMe's technology and the technical competence, support and professionalism of the AskMe organization. The depth, breadth and maturity of AskMe's solution has provided a solid foundation for INTEC to dramatically and quickly increase knowledge sharing around the globe." Steele continued, "The favorable ROI INTEC has realized from AskMe Enterprise encouraged us to make further investments with AskMe Enterprise 6.7."     AskMe Focuses on Boosting Adoption and Usage | The451 The new point release of AskMe's flagship product (AskMe Enterprise 6.7) focuses on improving user adoption and usage. The basic idea of these employee knowledge networks remains the same: connecting employees with business problems to other employees with the relevant expertise to help solve those problems.     Tech Industry Recognizes Best | Seattle Times The WSA found plenty to celebrate last night at its Industry Achievement Awards, even after a year in which the tech industry could not climb out of a prolonged economic downturn. Bellevue software maker AskMe Corporation was named this year's "Most promising New Company".         Ask the Expert | CIO Magazine Udai Shekawat, CEO and co-founder of Seattle-based AskMe Corporation answers your questions about knowledge management.     Finding the Knowledge Within | Seattle 24x7 The more enterprising corporate concept that is vying to replace the traditional people-to-content connection with the smarter people-to-people alternative is Employee Knowledge Networks. The software that facilitates this share of knowledge comes from the Puget Sound think tank recently voted Most Promising New Company at the 2003 WSA Industry Achievement Awards -- AskMe Corporation     AskMe Corporation Wins 2003 WSA Award | CRM Today WSA's Annual Industry Achievement Awards honors companies that have demonstrated excellence in technology through organizational growth, business viability, product innovation and marketplace success. In this year's event, AskMe Corporation competed alongside more than 100 technology companies, including industry leaders like Microsoft, digiMine and BSQUARE, to win one of the program's most prestigious accolades---the '2003 Most Promising New Company' award.     AskMe Awarded As 1st Place Winner at Giga Information Group's Fifth Annual Emerging Technology Showcase Conference | CNET Judges in this year's event were not only focused on learning about the most innovative technologies, but also in understanding the level of business application and value that these technologies deliver to today's enterprise customers. Being voted as the first place winner among competitors such as Oracle, Tacit and Autonomy is a testament to AskMe's demonstrated success in the marketplace and ability to consistently deliver tangible business value to our customers.     Honeywell Recognized in Infoworld 100 for IT Innovation using AskMe's Employee Knowledge Network | InfoWorld Larry Kittelberger, CIO and senior vice president of administration, and Gary Bird, corporate vice president of digitization, took giant steps with the $33 million Phase 1 of Honeywell's Digital Transformation Program, which covers more than 700 projects worldwide and moves at least 90 percent of business process online. The ultimate goal: a completely electronic enterprise. Completed projects included AskMe's Employee Knowledge Network.     Intel Learns to Share the Knowledge Wealth | TechTarget Another area where AskMe is lending a hand in saving time and money is in the design and building of Intel's space-age fabrication plants. According to Paul Calame, director of information and knowledge management at Intel Corp., "the ability to make changes on the fly and rapidly alter construction plans to address new innovations is a major advantage for the chip maker." He estimates that Intel received payback on the system in less than nine months.     An Introduction to the Knowledge Exchange Software Market | KMWorld Magazine The business benefits associated with implementing knowledge exchange software are numerous across the enterprise. Post-deployment, customers that measure the return on their investment are realizing significant results.     Expert Search | Consumer Goods Technology Magazine Following a successful pilot, the consumer goods giant integrated AskMe Enterprise software into the intranet's framework... Mike Telljohann, P&G's technical center director, said, "Efficiencies have been gained by establishing a single knowledge base in the company. Experts see great value in being able to see a question once and refer repeat questions to those answers."     ABN AMRO and E*Trade Add Private 'Search' Engines | Albassera News For bankers to provide their clients with the right background data to make informed decisions and cross selling of products, accurate and fast access to information proves mission critical. Cutting-edge IT investments by ABN AMRO and E*Trade indicate a growing trend for the adoption of internal information sharing capabilities within the banking sector.     AskMe Has Answers, Profits | Eastside Journal The company is just one in a big-name client list, including Procter & Gamble, Ford, Gerber and Honeywell, that AskMe has won. These customers have translated into earnings. AskMe, which was founded in 1999, reported its first profit in the third quarter of this year.         Also featured in Free Advice to be a Thing of the Past at AskMe.com | Seattle PI Bellevue-based AskMe Corp. is closing down its free consumer expert-advice Web site next month in order to focus on selling software to large enterprise customers. [AskMe] ... turned a profit last quarter and continues to sign up Fortune 500 customers. Among the companies using AskMe Enterprise, which allows employees to quickly transfer information to other employees, are Honeywell, the Ford Motor Co. and Network Appliance.     AskMe Participates as "Expert" in Red Herring 'The Next Wave of Business Software' IT Panel Discussion | Red Herring AskMe Corporation's CEO & Co-founder Udai Shekawat featured as one of six expert panelists in Red Herring's 'The Next Wave of Business Software' IT Panel Discussion held on Sept. 18th, 2002, in Seattle.     AskMe Corporation Honored at 2002 Venture All Stars | CRM Today AskMe Corporation, the world-leading provider of Knowledge Network software solutions, has been honored for a second consecutive year at the third annual 2002 Venture All Stars awards.     IT Helps Streamline R&D Process | ComputerWorld Using software from AskMe Corporation, P&G employees are posting established knowledge, examples of past work and even individual biographies. That means a researcher in Caracas can now find someone in the Beijing R&D center who has expertise on a common problem.     Information Access Gets a Boost | InfoWorld Prior to Sept. 11, Honeywell began piloting KM (knowledge management) tools from AskMe with the goal of leveraging networks to connect people across geographic and departmental boundaries.     Five Lessons Corporate America's "First Mover" Companies Should Know Before Implementing a Knowledge Management Strategy | CRM Today Many industry pundits might argue that Knowledge Management (KM) as a business practice, is still emerging, but 'first mover' companies recognize that in the stormy environment that Corporate America currently exists, there is no stronger asset to guide a 'ship to shore' than the wealth of knowledge found inside the company.     Find The Experts | Transform Magazine How can a large organization avoid making the same mistakes and missing the same opportunities over and over again? Expert management software finds internal experts and leverages their knowledge and experience.     Ford Taps Knowledge To Improve Service | Transform Magazine As part of an ongoing effort to increase the quality and speed of service to its dealer network, Ford Motor Co., Dearborn, MI, in July went live with AskMe Enterprise expertise management software from AskMe, Bellevue, WA.     The KM Kiss of Death | Knowledge Management Magazine A blistering problem in today's KM environment is that the CKO's strategic approach taken in the implementation of new technologies is often the wrong strategy.     Connecting With The Experts | Computer Business Review Online Companies are not simply looking to implement a software application that locates experts; they want to solve a specific business problem.     Don't Blame the Poor Economy, Embrace It | Washington CEO Magazine The state of the local economy has helped companies clean house of bad business propositions while rewarding focused innovation.     Putting Communities To Work | COMPUTERWORLD Magazine AskMe Enterprise brings big savings to Clarica Life Insurance.     Make the Most of Company Brainpower | Smart Business Pomponi originally planned to roll out AskMe to 300 employees in about three months, but after word spread about the technology's benefits, all were on board in about five weeks.     AskMe Will Tell You Exactly Where to Go | Puget Sound Business Journal According to Kathy Harris, vice president and area director with Gartner Resources in Charlotte, N.C., a consulting and research firm covering the knowledge management industry, AskMe has seemingly cleared a hurdle that companies in the knowledge management space can experience - getting people to share their knowledge and to rely on the knowledge of others.     The Knowledge Management Payback | InsuranceTech Larson says that since the top-level executives see the knowledge management project as such an integral part of linking the company's 15,000 employees, it is being well received throughout the company.     What Is Collaboration? | destinationCRM Everyday, executives see the need for their employees to collaborate. These needs, which executives hope can be dried under the umbrella of collaboration, come in many shapes and sizes.     AskMe Enterprise 6.5 Knowledge Network Solution Arrives | Intelligent KM The Business Rules and Workflow engine of AE 6.5 lets organizations define scenarios and appropriate actions that the system should take when employees face critical business issues. The AE system triggers these actions automatically after identifying a matching scenario     Know Thyself | PC Magazine Now when a new network engineer in Milan needs to install a router for a customer, he can type an explanation of the problem into [the Employee Knowledge Network], which then compiles a list of experts along with ratings pertaining to the quality of their answers. If the best network engineer happens to be in Stockholm, no problem.     Coalition Claims Market Strength in Numbers | Washington Technology "There is no single company that can solve the [homeland security] problem...This problem is a blend of process, technology and people; and unless you can bring those three things together, it will be a nickel-and-dime approach."     Firms Capture Staff Knowledge: Using Technology to Prevent "Institutional Alzheimer's" | The Globe And Mail Clarica and Procter & Gamble have adopted a system that allows employees from anywhere in their far-flung operations to pick the brains of colleagues.     In the Know: KM and Human Nature | CIO Magazine It's a fact of modern corporate life that face-to-face conversations are not always a viable option. Procter & Gamble, for example, uses software from AskMe to facilitate knowledge sharing among 18,000 worldwide employees involved in product development.     Tapping Knowledge | InfoWorld Magazine Users liked the ease with which they could locate experts and the fact that the [AskMe] system was integrated with e-mail so questions or feedback could be sent immediately. The software gave P&G employees a place to go to ask questions and to share their knowledge.     Collaboration and R&D | KM World Magazine The ability to better access in-house knowledge and avoid duplication will help speed products to market and reduce development costs.     Sharing What You Know | e-doc Knowledge Sharing technologies are providing demonstrable returns on an organization's investment as they address the real need to shorten the time required to locate information.     Flying High With Communities: Driving Collaboration in Dispersed COPs | Knowledge Management Magazine "When we looked at the different offerings on the market, many solutions either focused exclusively on the delivery of documents or completely ignored them," says Aldo Pomponi, Integra's VP of Engineering and Knowledge Management. "AskMe offers a solution that has a very practical approach to using both documented and undocumented knowledge in corporate environments."     The Value of Knowledge Doesn't Exist: A Framework for Valuing the Potential of Knowledge | Knowledge Management Magazine A good example of a Q&A-based tool is AskMe Enterprise. Currently there are several suppliers of AskMe-type applications for use within organizations and within networks of organizations and their partners/customers. We believe these tools can add a great deal of value and we have seen some interesting business cases for the implementation of such systems with a reasonably well-justified ROI calculation.     The Defogger: How to Beat Corporate Alzheimer's | Business 2.0 The biggest incentive is being able to get help when you need it: It's about not wasting two days and getting frustrated. Integra's tactics have worked: One month after the launch of a pilot project, all 355 employees in the test group were using the system. Knowledge management technology might reduce the likelihood that employees will waste time searching for misfiled information.     Procter & Gamble Pampers R&D with Knowledge-Sharing Power | KM World Magazine The maker of more than 250 brands "you know and trust," as the company says on its Website, Procter & Gamble is using knowledge sharing to enhance innovation and time to market.     The Internet Revolution Has Nothing to Do With the Nasdaq | The New York Times Once an AskMe-style knowledge exchange was up and running, it didn't matter where inside the company any particular expertise resided. ... Once the software was deployed, companies that flattened their organization charts to encourage knowledge to flow freely in every direction would beat companies that didn't. Knowledge came from the strangest places; employees knew a lot more than they thought they did and the gains in the collective wisdom outweighed any losses to the boss's authority.     Knowledge-Sharing Platform Proves Wise Move for AskMe | Seattle Times Udai Shekawat, CEO of AskMe, said "When you look at large companies, there's no systematic way for (employees) to ... describe their problem and get help from experts inside the company." Harry Bruce, associate dean of the University of Washington's Information School, said "Technologies that mediate that are going to be the next generation of the information revolution. They're the answer to our most complex set of questions."     Cashing in on Employees' Knowledge | ZDNet Where knowledge-sharing initiatives are concerned, it seems it's all in the roll-out strategy. Companies bullish about knowledge sharing and its potentials for bolstering innovation, employee development, and revenue growth often charge in with solutions they hope will be "plug and play."     Prospecting for Experts: Knowing Who to Ask Can Save You Time and Money | Knowledge Management Magazine At Clarica Life Insurance, the same questions come up repeatedly at its call center. After developing an archive of answers for these frequently asked questions, Clarica wanted to take the next step by ensuring that employees could easily find experts to answer questions not covered in the archive     AskMe Corporation Connects Employees with Business Problems to Experts with Solutions Using Microsoft .NET Enterprise Servers | Microsoft Global 2000 corporations today compete, in part, based on the knowledge of their employees, and they are often valued by the collective knowledge of their workers. Given the incredible value that this knowledge represents, it is imperative that companies effectively capture, catalogue, transfer, and reuse their employees' knowledge.     Leading Insurance Firm Utilizes AskMe Enterprise to Apply Organizational Expertise to Customer Needs | Insurance Newsnet AskMe's solution is key to enabling our strategic goal of transforming our organization from a collection of companies to a portfolio of expertise.     Answering the Knowledge Sharing Question | KM World Magazine "AskMe has unveiled version 4.0 of its AskMe Enterprise software, which helps identify employees' tacit knowledge, and then catalogs it in the corporate knowledgebase.     Catch of the Day: Answer and Ye Shall Receive | Red Herring Magazine AskMe is pitching the product not just as a tool for knowledge distribution but also for management. CEO Udai Shekawat told me that some of his customers are tracking employees' responsiveness to queries and basing part of their reviews, or incentive programs, on their contributions. The more the employees share their time, the more they are rewarded.     Let's Reinvent the Company | BusinessWeek "Corporations began requesting AskMe's knowledge-sharing program for their corporate intranets and the privately held company projects it will turn a profit in six months."     AskMe Enterprise Unleashes the Business Knowledge Captive in Employees' Minds | Fortune AskMe Enterprise provides a new context for communication within large organizations, allowing employees to easily find answers to business questions, and share their personal knowledge with other employees, partners, suppliers, and customers.