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Search and Knowledgebase
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A dynamic, easily managed knowledgebase with a powerful search engine enables organizations to capture their valuable tacit knowledge and ensure that employees can access critical information instantly.
The key benefit of a Knowledge Network is the capability to capture tacit knowledge interactions and create a dynamic, constantly growing knowledgebase of solutions. This ensures that employees leverage past learnings and advancements, thereby avoiding re-invention. In addition to capturing information, AskMe Enterprise automatically ensures that this content stays fresh and the knowledgebase stays up to date.
A knowledgebase is only valuable if an employee can quickly find the information they need within it. AskMe Enterprise comes equipped with a powerful and accurate search engine that uses natural language search capability, business rules, and custom algorithms to ensure that the right information is presented for the right problems. This search engine and its algorithms have been proven in enterprise-wide deployments in the Fortune 50 and have been refined and optimized based on feedback from real users across our customer base.
AskMe Enterprise employs a delegate-based search architecture, enabling it to return search results not just from its own knowledgebase, but from third party repositories as well. Our customers have used AskMe's delegate-based architecture to integrate the system with leading document management systems, fileshares, and homegrown databases. The goal is to provide one point of access to the people, answers, and documents employees need to do their jobs better.
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