Services
AskMe Methodology
Critical Questions
Obtain Executive Buy-in
Select Initial User Group
Ensure Usage
Deliver Value
Measure Benefits
Product Support
Development Services
Reporting Services
Sharepoint Services
How do I select the initial user group?
Sample Tools in AskMe's Methodology
 


Value Assessment Framework

 
 


Pre-population Strategy Guide

 
 


Business Process Mapping Guidelines

 
 


Taxonomy Creation Methodology

 
 


Integration Guidelines

 
 


Pre-installation Checklist

 
 


Success Metric Development Framework

 
 


Business Case and ROI Framework

 

AskMe recommends that you initially roll out the EKN to a select segment of your employee population. When the EKN has proven to be successful, you can then move forward with a larger implementation. This staged approach lowers the risk of a large upfront investment and ensures that, as the implementation grows, the solution delivery methodology is constantly refined to match the organization's unique culture and processes.

Key to this approach is selecting the appropriate group for your initial deployment. This group must be able to attain measurable value from the EKN relatively quickly, and the benefits realized must be representative of what the EKN would bring to the rest of the organization. To help select this group, AskMe consultants work with you to perform a Group Opportunity Assessment. This evaluates factors such as geographical dispersion, types of problems being solved, existing knowledge processes, etc., to ensure that the most appropriate user segment is chosen for the initial deployment of your EKN.



An example of a Group Opportunity Assessment

Select the question below to see how AskMe Professional Services can help you address the challenge: