AskMe's Product Support Team provides you with tools and support to easily maintain AskMe Enterprise on an on-going basis.
The team offers 24X7 support in handling critical issues, and is also available to assist you in understanding the system's features and functionality. In addition, AskMe customers have access to an online support application -- AskMe SupportWeb, which has been built with the latest version of AskMe Enterprise.
With AskMe SupportWeb, you
can:
Browse our extensive technical knowledgebase of FAQs, Best Practices, solutions, resources, and more.
Submit, update, and view support requests, as well as track system enhancement requests.
Subscribe to relevant content areas.
Search a comprehensive information depot for troubleshooting needs.
Customers and partners are welcome to access our support Web site
anytime at http://support.askme.com.
