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Feb 2003
AskMe focuses on boosting adoption and usage
by Ian Jacobs
Looking to build a new market around its concept of employee knowledge networks, consumer website-turned-enterprise application vendor AskMe first faces the challenge of getting customers to actually adopt its products. That's why the new point release of its flagship product (AskMe Enterprise 6.7) focuses on improving user adoption and usage. The basic idea of these employee knowledge networks remains the same: connecting employees with business problems to other employees with the relevant expertise to help solve those problems. An example of the new features is a daily email summary that gives a synopsis of activity specific to the user's interests.
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